Home → Office 2007 → Word → Mouse not working
http://support.microsoft.com/kb/940791/en-us
| Article ID | : | 940791 |
| Last Review | : | December 18, 2007 |
| Revision | : | 3.1 |
| • | The mouse does not work when you use Word 2007. |
| • | You cannot open a Word document from the Search window in Windows Vista. |
| • | You cannot open a Word document from Windows Desktop Search. |
| • | Word crashes when you try to start or to exit Word. |
| • | Word stops responding when you open the Open dialog box. |
| • | Word stops responding when you save a document. |
| • | Word stops responding when you close a document. |
| 1. | Exit all Office programs. |
| 2. | Click Start , type regedit in the Start Search box, and then press ENTER. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. |
| 3. | Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
|
| 4. | On the Edit menu, click Delete, and then click Yes. |
| 5. | Exit Registry Editor. |
| 6. | Restart Word. |